Privacy Policy

Last updated: Aug 3rd, 2025

This Privacy Policy describes how the Spirit Mas App ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application (the "Service").

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1. Information We Collect

We collect information from you when you register and use the Service. This information may include:

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A. Personal Identifiable Information (PII)

Contact Information: Name, email address, phone number, and mailing address.

Account Credentials: Username and password.

Spirit Mas Profile Information: Costume details (size, section, etc.), band registration details, and other information required to manage your participation.

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Payment Information: We use third-party payment processors to handle all costume payments, merchandise purchases, and ticket sales. We do not store your full credit card or debit card numbers. We will only store a transaction ID, the type of card used, and the last four digits of the card number for payment confirmation and record-keeping purposes.

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Communications: Information you provide when you contact us for support or other inquiries.

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B. Non-Personal Information

Device and Usage Information: Information about how you access and use the Service, including device type, operating system, unique device identifiers, IP address, and app usage statistics (e.g., features accessed, time spent in the app).

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Marketing Preferences: Information about the types of updates, promotions, and information you wish to receive from us.

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2. How We Use Your Information

We use the information we collect for the following purposes:

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To Provide and Maintain the Service: To operate the app, manage your Spirit Mas account and profile, and process your costume registration.

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To Process Transactions: To facilitate and confirm payments for your costume, merchandise, and event tickets.

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To Communicate with You: To send transactional emails (e.g., payment confirmations, password resets), as well as updates, promotions, and essential information about the band and events, in accordance with your preferences.

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To Improve the Service: To monitor and analyze usage and trends to improve the functionality and user experience of the app.

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Customer Support: To respond to your inquiries, comments, and requests.

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Security and Fraud Prevention: To protect the security and integrity of the Service and prevent fraudulent transactions.

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3. How We Share Your Information

We do not sell your personal information. We may share your information only as described below:

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With Third-Party Payment Processors: Your payment information is securely shared with third-party payment gateways (e.g., Stripe, PayPal, or a local provider) to process all financial transactions. These processors are compliant with international data security standards (e.g., PCI-DSS).

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With Service Providers: We may share data with vendors, consultants, and other service providers who perform services for us (such as data hosting, analytics, and marketing assistance). These parties are bound by confidentiality obligations.

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For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Spirit Mas, or protect the safety of users of the Service or the public.

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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

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4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

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5. International Data Transfers (Trinidad and Tobago)

The Spirit Mas App is primarily for users in Trinidad and Tobago. However, your data may be stored and processed in any country where we have operations or where we engage service providers. By using the Service, you understand that your information may be transferred to countries outside of Trinidad and Tobago, which may have different data protection laws than your country of residence.

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6. Your Choices and Rights

Opt-Out of Promotions: You can opt-out of receiving promotional and marketing emails from us by following the unsubscribe instructions provided in those emails. Please note that we may still send you non-promotional, transactional messages related to your account or payments.

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Access/Update Account: You may update or correct your Spirit Mas profile information at any time by logging into your account in the app.

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Uninstalling the App: You can stop all collection of information by the app by uninstalling it.

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7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

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